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Author: JonathanWalsh

There was a time when getting close to your customers meant being on their radios, living room televisions, and milk cartons. Now, getting and keeping customers goes beyond talking at them; customers want you to talk to them. This is what the Experience Era is - the process of nurturing a positive experience from start to finish - and it is taking over workplaces across the country. The New Customer Service: Customer Experience The Experience Era has placed new demands on businesses where customer service is concerned. Companies must integrate good customer service throughout the business funnel, creating an overall frictionless experience

When signing any kind of lease, it’s important that both parties are aware of what terms are included. This is especially critical in commercial lease agreements, as the language of the contract gets more complex and the financial stakes are higher. If your business is signing a lease in Boulder, Colorado, be sure to read through these commercial lease agreement tips before hand. Sublease Rights If you want to sublease the commercial space to another tenant while you’re still on the lease, you’ll need to understand the rights you have when doing this. Check what fees are associated with subleasing - sometimes

Boulder’s large and small business scene is booming now more than ever - being listed as one of the top cities in the U.S for tech and start-up companies has only set the bar higher for business owners in the area. While the go-to favorites in Boulder are still going strong, like the Pearl Street Mall and the Fiske Planetarium, the spotlight is on new businesses that are up and coming in Boulder. Here are must-try businesses that have contributed to the area’s growth, and will only get bigger!  Misty Robotics  It wouldn’t be a “trending in Boulder” article without mentioning the

There has been a consistent drip of news about Boulder's Alpine-Balsam project. This last week it made headlines again following a city council meeting which included a review of density options for the development. Let's take a quick look at Alpine-Balsam and what it means for Boulder commercial real estate. What is the Alpine-Balsam Project? Alpine-Balsam is a redevelopment project in Boulder. It is an 8.8-acre area west of Broadway near Alpine and Balsam and was the former home of Boulder Community Health. The entire site was purchased by the city of Boulder for $40 million in 2015. The site is intended to

There's never been a better time to be a warehouse. Especially in Boulder County. The industrial market is thriving in the greater Boulder market and has been for the past 5 years. Investments in industrial buildings in 2017 shattered the all time record: There were $330 million industrial sales closed in 2017, twice(!) the previous record which was set in 2016. What factors are driving Boulder's industrial sector boom? Flex Real Estate and Tech When an Office and a Warehouse get married, you get Flex Space. More technically, it is property zoned for office or light industrial. The Boulder metro area has roughly 12.5 million

By Rachel Rohrig, Associate Broker with Market Real Estate Boulder is widely known for its credo of green. For this year's Earth Month, the city launched Boulder.Earth to “foster awareness, collaboration and connectivity for increased impact on environmental and social justice in Boulder, CO.” Boulder has a handful of other initiatives too, such as the Take Action campaign (geared toward residential action) and an aggressive set of energy and emissions goals: 100% renewable electricity by 2030 80% city organization emissions reduction by 2030 100 MW of local renewable generation by 2030 80% community emissions reduction by 2050 Become a ZERO WASTE community by 2025 How do these various

By Sean McManus, Associate Broker with Market Real Estate I am a fan of the Denver International Airport, not only for its unique architectural history, but for the way it handily supports this growing market. As the airport endeavors to complete the Great Hall renovations that will, among other things, alleviate the infamous bottleneck security lines, we take a look at some of the key facts and developments in the airport’s history. Delivered $3.3 billion over budget (in today’s dollars) and 16 months late, it had a rough start. Add to that the ill-fated baggage system which kicked-dropped bags to the carousels

It is an interesting time for urban renewal in Colorado. In 2016, major changes to urban renewal law went into effect. How have those changes effected urban renewal plans in the last three years? What projects are happening around Boulder County now? Before we jump in, let’s define urban renewal. (If you’re already a whiz, skip ahead to the next paragraph.) Urban renewal is the process of redeveloping blighted urban areas. To accomplish this, the public and private sectors partner on a development project. On the public side, cities finance part of the project through future tax revenue (projected to result

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